Primus Telecommunications Inc.

Scams on World Wide Calling Rates

Check your Primus phone bills all the times!!! I found out that Primus is overcharging me for quite a while on my oversea calls and their advertisement is just a lie.

Let me show you the reality: Primus is advertising worldwide calling rates to Austria/Europe (click here to see their rates) as low as $ 0.19!!! What a surprise when I found out that they are actually charging me $ 0.70!!! That makes quite a difference. See the pages below and look at the highlighted area and their charges:

My Primus Invoice (page 1)

My Primus Invoice (page 2) - see the calculations!!!

My Primus Invoice (page 3)

In my case the difference for one month was $ 119.85 and I am making calls to Austria every month.

Even after I have talked to customer care of Primus Telecommunications Inc. for several times and receiving unprofessional respond. They still do not make any changes to my account and like to be paid in full amount.

Let’s think about the following scenario: Only 50 customers receive a wrong phone bill with a difference of $100 per invoice – Primus achieves a revenue of $ 5000!!! And I am confident that not every customer checks his/her phone bill on a regular base.

Finally I discontinued to use Primus. Now to get their overcharged bills they have reported me to their collection department. If anyone has similar problems please send an e-mail to [email protected], specially all Iranian friends that has been mistreated by the management of Primus Inc.

In comparison to Primus check the great customer service and rates at MCI WorldCom (e.g. the rate for Austria on weekends is as low as $0.09 and on weekdays $0.17)

So take a look at only one of my bills and spread the word out to all the friends!!!

Primus Int'l rates as shown on the Internet on Aug. 15, 2000 

Home      Primus Inv. page1        Primus Inv. page 2        Primus Inv. page 3